Rel Comm was first founded in 1985 by Robert Murray as a DBA under the name Reliable Communications. The primary business in our early days was to buy and sell used Nortel Phone Systems and associated telecommunication equipment on a nationwide basis.
Working together for over 35 years to bring you the finest telecommunication solutions.
Fueled by the reputation of providing quality products and rock-solid customer service, Reliable Communications increased it’s footprint in the market and began receiving requests from companies seeking installation and maintenance for their existing Nortel Telephone Systems. The first major sale made as this new company was to Champion Products in Rochester, New York. Within 2 years Reliable Communications became Incorporated and our name was changed to Rel Comm Inc.
As our business continued to evolve and grow, we attracted the attention of many large local companies such as Sibley’s Department Stores, Champion Products and Taylor Instruments, all of whom contracted Rel Comm to maintain their telecommunications systems throughout the state of New York.
It soon became obvious that it was time to evolve beyond our humble beginnings. More and more companies were interested in contracting as their premise based telephone system provider and in 1999 Rel Comm signed a dealer agreement to supply and support products manufactured by Inter-Tel, a telecommunication systems manufacturer located in Chandler Arizona. Over the next 10 years Rel Comm became one of the top 10 Inter-Tel dealers in the country.
Around 2010 Inter-Tel was acquired by Mitel and through this acquisition Rel Comm became a Mitel Dealer. Rel Comm has been one of Mitel’s Elite 50 Partners since 2008 and has performed over 1,000 installations to date. We have also expanded our telecommunication product offerings to include solutions from manufacturers such as ShoreTel, Crexendo and Alcatel-Lucent.
Meeting your needs now and into the future. Because the future is more than phones.
Our strength in the industry is having a strong technically competent team to manage large and small installations and to provide reliable support after the project is complete.
As the telecommunications field has continued to evolve, RelComm has never lost sight of our initial goal: To provide our customers with products and services that will continue to meet their needs… well into the future. As technology has changed, our dedicated team members have stayed up-to-date with those changes and well beyond! We have added products and services that our customers need, and we continue to keep looking for those areas where we can be of the greatest service to our clients.
Rel Comm was once just a little provider of telecom hardware with really lofty goals, and we have grown into the leading provider for Telephone systems, Wide-Area WiFi Solutions, Network Integration, Emergency Notifications Systems, and Service in the northeast.