Mitel® Premise-based Systems
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Mitel 6900s Line Up
The Mitel 6900 series offers a lineup of powerful IP desk phones designed for modern business needs, with advanced features to boost productivity and enhance user experience. These phones come with high-definition audio, color displays, and an ergonomic design, providing clarity and ease of use for daily communication. The 6900 series also supports Bluetooth and USB connectivity, allowing for seamless integration with mobile devices and headsets.
- High-definition audio for crystal-clear voice quality
- Ergonomic design with intuitive user interface
- Color displays for enhanced visual clarity and easy navigation
- Bluetooth and USB connectivity for mobile and headset integration
- Support for optional accessories, including cordless handsets and programmable key modules
- Advanced call management features such as call forwarding, conferencing, and transfer
- Power over Ethernet (PoE) compatibility for simplified installation and reduced cable clutter
- Full duplex speakerphone for hands-free communication
- Entry-Level to Advanced Models: Options include the basic 6905 model through to the feature-rich 6930 and 6940.
- Mobile Integration: Pair with mobile devices to receive and make calls directly from the desk phone.
- Customizable Add-Ons: Expand functionality with optional accessories like programmable key modules and cordless handsets.
- Built for Modern Offices: Sleek, professional design complements any office setting.
- Green Technology: Power-efficient options and PoE capability support sustainable business practices.
MIVOICE BUSINESS
Simplifying all your Communication and Collaboration needs into a single subscription offer
MiVoice Business brings your organization a complete communication, collaboration & customer experience solution which ensures employees can not only call, chat & video securely, but vitally in today’s new way of working, feel connected regardless of whether they are sat next to each other in the office or remotely at home.
Total commercial and deployment flexibility via the simplicity of a subscription model or by a traditional upfront CapEx model, while also helping your modernization process by including the flexibility to stay on-premise, modernize to Private or Public Cloud.
Rich PBX Features, advanced call controls, mobility and IP desk phone options to enable you to talk from anywhere.
Whether you are in the office, at home or on the road, bring teams together through messaging, video conferencing, screen sharing, file sharing all with a consistent look and feel. Our web, mobile and desktop applications keep all employees connected.
Users enjoy a consistent communications experience anywhere, anytime on any device. Easy to use & easy to expand when needed.
Benefit from Cloud based Team Collaboration apps which ensure they are always up to date with the latest feature and security updates.
With a dedicated instance hosted in your own private cloud, the public cloud or as an on-premise solution, you get maximum flexibility to create your own communications environment with full control over upgrade and maintenance windows. Differing service plans, delivers the flexibility to mix and match user levels, allowing you to easily adapt to changing employee needs or growing business demands.
MICOLLAB
Mitel MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are.
Mitel MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are.
Remove the need to flip between multiple apps to get the job done by providing employees with a single application for voice, video, messaging, presence, audio conferencing, mobility and team collaboration
Get a communications experience that’s consistent across all of your devices. Stop a conversation on one device and pick it up on another. It’s that simple.
With Mitel One, your employees can work from any place whether it is from the office, from home, from the coffee shop or from anywhere across the globe.
The latest release of MiCollab includes support for compliance with important legislation (section 506 of the RAY BAUM’s Act), allowing for more automated location management, user prompts upon detection of a new location, and more.
Quick, easy access to chat, group messaging and video via recently redesigned mobile applications for iOS and Android, enabling mobile employees to remain connected while away from their desks.
Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos. Extend the power of teams beyond your walls so they can easily and intuitively do the same with clients and partners
No longer is collaboration limited to huddle rooms and conference tables. Collaborate anywhere, on any device, with the same set of tools and a consistent look and feel. Whether you’re in the office, at home or on the road
Deployment QR Codes simplify the process for deploying devices clients or redeploying them by the users themselves
MICONTACT CENTER BUSINESS
Enterprise-grade, omnichannel customer experience management platform designed to power customer-centric organizations from a private cloud call center.
Major shifts in customer expectations have brought new challenges to the way your business delivers customer experience. 90 percent of consumers check your website before interacting with your company, and most customers would rather interact through digital channels like web chat, SMS, chatbots and social media. Mitel’s MiContact Center Business platform is designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them while giving agents and supervisors the tools to manage today’s omnichannel customer journeys.
Everything you need to operate a world class customer experience center including built-in Workflow Designer, Speech IVR, AI-powered Chatbots and Agent Assist, Interaction Recording, Quality Management, Workforce Management, Historical Reporting and Real-Time Dashboards.
Leverage an intuitive drag-and-drop interface to create sophisticated interaction flows for all media types without complex programming.
Provision and manage users from all business units through the administration interface, reducing deployment time from days to minutes, without the need for IT involvement.
Agents manage simultaneous interactions on a variety of channels through a unified web-based desktop or work directly from within the CRM. Fewer applications to switch between means greater agent productivity.
Integrate seamlessly with existing systems using our REST APIs and easily add non-traditional channels like WhatsApp, WebRTC video and IoT events into your workflows.
Notify the right people, the right way, when it matters the most.
When an emergency occurs, your organization needs a fast, effective, and reliable way to notify the right people, to keep others safe. Designed for today’s modern organization, Mitel’s Mass Notification solutions enable reliable mass communication across a wide range of channels and devices so that everyone can be kept safe, informed, and connected during critical situations – regardless of their location.
Mitel Revolution – Paging, Emergency Notifications.
