Voice Documentation

paperVoice documentation will provide your company with the ability to store, search, organize, comment and share telephone conversations the same way one can with email.

Businesses of all sizes and verticals can benefit from voice documentation. From training to liability purposes, voice documentation is becoming more and more prevalent. Some features of voice documentation include:

  • Ability to highlight, annotate and share select portions of a call recording
  • Selective call recording, allowing only desired extensions to be monitored
  • Security permissions that provide discreet access to the entire call recording, or just a select segment
  • Playback via encrypted media file streaming for an enhanced level of security
  • Flexible call recording connectivity options, including IP station side, trunk side, digital station side and VOX recording
  • Click-once installation and upgrade technology for faster, simpler deployment
  • Integrates with desktop recording