Our Mission Statement
Rel Comm’s mission is to offer state-of-the-art, versatile and customized telecommunication and data solutions that harmoniously align with the objectives of our customers. Unusual processes and unique business needs are all accommodated in an “ease of doing business” environment facilitated by our own highly-trained, experienced communications technology experts. The exceptional system installation and stellar support performance delights our customers while increasing their efficiencies and decreasing their operating costs.
Rel Comm was founded in 1986 in the basement of my house. Back in those days, I had five or six pretty large customers and one Technician.
We now have offices in Rochester, Buffalo, and Syracuse. The five or six customers have now become over 1,000 customers with a Team of over 40 professionals supporting them.
Technology has also changed a lot over the years and our product offerings have changed and grown right along with them. We have the relationships and resources to provide our customers with a custom solution created just for them.
The core values that have fueled that growth are providing a high quality product with superior installation and support. We invest heavily in on-going technical training for our Service and Support Specialists allowing us to deliver a high quality installation regardless of our client’s size or applications.
Our goal, each and every day, is to provide outstanding service and support. As technology changes we are determined to stay ahead of the curve while never losing sight of the values that this company was founded upon.