Ambrian Capital
Ambrian Capitalises on Mitel Financial Applications to increase productivity
Ambrian Capital plc is an AIM listed specialist investment banking group focused on the mining, oil and gas, alternative energy and new technology sectors. It provides corporate finance, stockbroking, commodity broking and investment management services to institutional and corporate clients. Ambrian is also a principal investor in the natural resources sector.
Having doubled in size over the past six months, and with further growth predicted, Ambrian needed to move to bigger premises. At the same time it had outgrown its existing phone system: calls were getting lost and no further lines could be added without great expense.
Mike Dack, operations manager at Ambrian saw the office move as a good opportunity to switch to a more scalable communications system with added functionality. “It was clear that our existing system wasn’t going to meet our needs for much longer. Moving offices provided us with the ideal chance to move up to a system designed for a larger organization that would provide us with greater flexibility.
About Ambrian Capital
Type: Specialist investment banking group
Configuration: A high availability IP communications platform was installed in Ambrian’s new Central London office to support trading desks and back office workers. The platform also allows desktops to be extended over a broadband connection to remote locations.
Staff: 70
Website: http://www.ambrian.com/
Customer Needs
- Easy to use communications system to meet the needs of a rapidly growing company
- Ability to support the needs of a busy city traders
- Support for staff working at home
- FSA compliant call recording capability
- Scalable, future proof solution
- Rapid delivery – two week timescale
Solution Components
- Mitel 5560 IPT for trading desks
- Mitel 5340 IP phone
- Mitel Wireless Headset
- Mitel Teleworker Solution
Results
- Increased productivity of pre-sales support team and traders
- Rapid and seamless move to a new communications system, with no lost calls or complaints
- Additional functionality, licences and extensions can easily be added when needed
- Teleworker solution supports home workers and road warriors
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